Introduction

Airline Management is a complex set of tasks that requires commercial & technical knowledge including flying, international laws, duty-time regulations, IT, Networking, branding, marketing and many more. This course is aimed to unravel the secret of managing the airline for the common man. Although there are specialists to tackle each area of operations, top managers have to be familiar with each topic. The course is aimed at those who wish to make a career in the airline / aviation industry and gain an overview of airline management.

What you will learn

• Introduction to Airlines
• Airline Organization
• Fleet & Network Planning
• Flight Operations Management
• Airline Customer Service
• Airline Distribution Channels
• Airfares Management
• Aircraft Maintenance & Schedules
• Aircraft Financing
• Branding & Marketing
• Information Technology
• Code Sharing & Interlining
• Airline Alliances & Associations
• Training & HRM
• Careers in Airlines

Learning Outcomes

After completing this course, you should be able to:

• Gain knowledge of different types of airlines
• Understand the Airline Organization & various departments
• Know about Fleet & Network Planning of airlines
• Understand Flight Operations Management in including Flight Dispatch
• Gain knowledge of Airline Customer Service
• Know about Fare Management and Airline Pricing
• Understand Aircraft Checks and Maintenance Schedules
• Gain knowledge of Aircraft Financing
• Understand Airline Branding & Marketing Concepts
• Know the role of Information Technology in Airlines
• Gain knowledge of Interlining & Code Sharing
• Understand functioning of Airline Associations and Alliances
• Know about Human Resource Management and careers in Airlines