Introduction

Airport Operations is a complex task of coordination & collaboration amongst various stakeholders including governmental agencies, private players, airlines and many more. For smooth functioning of flight operations, meteorology, ATC, security, Immigration are stakeholders apart from Airlines and Airport operator. This course aims at providing insight of this complex operation, conducted by Airport Operator along with other organizations. The course also provides insight of ownership, privatization & commercialization of the airport to make the operation sustainable. It is a detailed course on various management aspect of operations including managing master planning, emergencies & environment.

What you will learn

• Overview of Airport Operations
• Landside Operations
• Apron Management
• Terminal Operations
• Passenger Processing
• Airport Maintenance
• Obstacle Limitation Surfaces (OLS)
• Airport Support Services
• Airport Concessions
• Collaborative Decision Making
• Airport Business Models
• Commercialization & Privatization
• Airport Master Planning
• Managing the Environment
• Safety Management System
• Airport Emergency Plan

Learning Outcomes

After completing this course, you should be able to:

• Understand how airports work as an Operational System with many components
• Know about landside as well as airside operations
• Know about Terminal Operations & Passenger Processing
• Understand Apron Management & Turn-around process
• Gain knowledge of collaborative decision making amongst all the stakeholders
• Understand the process of maintenance of various areas of the airport
• Know about various support services of the airport
• Gain knowledge of ownership, business models & various concessions of the airport
• Know the process of master planning of the airport
• Understand how environmental issues are tackled by the airport operators
• Know the safety systems in Aerodrome Operations
• Understand the security requirements at various areas of the airport
• Gain knowledge of Airport Emergency Plan